What Our Customers Are Saying
Excellent friendly service by Morgan, with all communications in a timely manner. Level of expertise in this field was excellent, we felt fully aware at all stages of the settlement and she continually answered any queries.
Franca assisted me with my settlement – she is very helpful and reply fast. Thank you Franca and Residential Settlements team for your help – will recommend you to my friends & family.
Franca was exceptional to liaise with, extremely helpful was always keeping us up to date and also offered some solid advice during the process if we happen to purchase another property down the track would definitely use residential settlements and request Franca as our settlement representative.
I went through Residential Settlements for my first home settlement process and can honestly say it made the whole process stress-free. Franca was our agent who was very informative, knowledgeable and made the transition go without a hitch. Would highly recommend for settlement services.
One stop place for a hassle-less settlement. Definitely recommend.
I highly recommend Franca and the team at Residential Settlements. We had a difficult settlement; our bank, the department of state revenue and the sellers bank ensured that our application tripped and stumbled at every obstacle. Without Franca in our corner, I am not convinced we would have made it to settlement. A big thank you to you and your team. If we are ever silly enough to buy another property we will without question use your services again. Franca, you’re a great asset to your company, thank you!
I engaged Residential Settlements to manage the conveyancing for my first home. Morgan Payne made the process very simple and easy for me to understand. Settlement went ahead as per plan with zero issues. I recommend them to others buying houses.
We had Morgan as a settlement agent, and she ensured everything happens in time and settlement went through swiftly. Thank you Morgan and team Residential Settlements, with this experience, we will continue to use their services in future.
Very efficient and prompt service. Our property settled on time.
Thank you to Franca and team at Residential Settlements, for your professionalism and the constant updates. I could not have been in better hands. I will certainly be recommending you to all my friends and colleagues.
Settlement went smoothly and we were continually advised what was happening. Would definitely recommend.
Noelene Brown from Residential Settlements provided conveyancing for a total of three properties for me. Noelene kept us informed of deadlines in advance and double checked the various disbursements with me. I have no hesitation recommending Residential Settlements to anyone wanting a trouble free settlement. Thank you Noelene.
Kate and her team where awesome. Friendly, professional and just made everything so easy. Thank you
Thank you Residential Settlements for making buying our first home a breeze and stress free.
Kate and the team at Residential Settlements were outstanding in their service and ability to remain flexible when challenges arose. They were supportive and communicated with us at every step of the way. Kate fostered a great relationship with us through honesty, trust and responsiveness. They were open about the products, services and fees associated with purchasing land, often providing us with a clear understanding of both the benefits and risks. I will continue to engage Kate and the team at Residential Settlements in the future and highly recommend them, especially to first home buyers.
Residential Settlements were recommended to me, and they made my experience as a first home buyer a very smooth and happy one. Would certainly recommend utilising their services.
The team at Residential Settlements have helped my partner and I with 2 sales and one purchase of homes this year and they have been outstanding each time. I was impressed by how easy they made the whole process and highly recommend them.
Timely follow ups, efficient service, good communication. Made the experience easy and stress free.
As a first home buyer I had no clue of the settlement process. Residential Settlements made me feel at ease and took care of everything for me. They were very prompt in getting back to me and explained everything along the way. Thanks Noelene and the team 👍 happy customer.
With consideration to the difficulties with the long distances and time differences the complete operation was handled well. I am not sure there was anything that could be done to make the process any easier.
From start to end the communication and assistance was great. Happy experience.
The experience that I had with Residential Settlements was awesome, from the time I nominated them until the final day, it was a smooth transaction. They provided the information and advice that I needed. Many thanks to the team, especially Kate, Wayne and Franca.
I have nothing but praise for Noelene and the team at Residential Settlements. I was recommended the team by a friend who had used them recently and was very appreciative of the assistance and advice I received throughout the process. I didn’t fully understand what was involved in the sale/purchase of my property and to have Noelene guide me was very much appreciated.
Our experience with Residential Settlements was excellent. Very helpful and understanding and always available to help us out.
Joan & Dennis S.
Quick and easy execution. You delivered what you promised.
I have used Residential Settlement multiple times in the last two years for buying and selling property and I have to say that they always exceed my expectations. Communication is always second to none and I am always more than well informed on the process of settlement. I have no hesitation in recommending Residential Settlements to anyone who needs a settlement agent that always works in the best interest of their clients. Thanks for all your help.
I was given prompt service and all the help I needed understanding the process as a first home owner.
Friendly, easy to contact. As a customer we were made to feel welcome & our inquiries were handled professionally & quickly. Staff at Res Settlements were helpful & friendly when we went to the office. Would only use Residential Settlements in the future. Extremely well priced.
I got quotes from a number of settlement agents but these guys were the friendliest! Really appreciated how they guided me through the settlement process as a first home buyer.
Nothing could have been done better, Kate was honestly such a delight to work with.
It was a very overwhelming process for us and Tabatha and the team explained everything so well, and were open end honest in all communication. We had issues with our bank on settlement day and settlement was late by a couple of days, Tabatha was a sea of calm even when we were not!! It really helped us to know Tabatha was in total control of the situation.
Staff were always friendly and never talked down to me even when u asked the most basic questions. Correspondence was always quick and you helped me get settled much sooner than expected without much stress at all.
Amazing customer service and never had to wait for a response.
I’m delighted with the service I received from Residential Settlements. Everything entailed was attended to in a prompt and professional manner.
You did everything very well, I thank u very much for all your help with everything.
Provided accurate, detailed information and advice to help us through the process.
Prompt feedback on any questions. Advice throughout each step was well received via text and email.
Communication was excellent. Thorough and timely paper work. Reasonable charges for service.
Communication was excellent..all queries were answered promptly and were clearly explained. Kate was also very friendly and approachable.
Jason C. and Lisa O.
The entire process was seamless as usual.This is not the first time using Residential and wont be the last. Proven to be very professional every time. Thanks Noelene
Engaging Residential Settlements when we purchased our home made the whole process stress- and trouble- free. The timeline was clear, what was required fully explained, and when I had some questions they were answered expediently. I would definitely recommend Residential Settlements.
I was very happy with the whole experience. They communicated with me in a timely & very friendly manner which made the entire process stress free.
Residential Settlements have just helped us successfully purchase our first property and I would highly recommend them. Wayne Ellen and his team have been fast to respond, incredibly helpful and very professional. The online settlement tool has been outstanding in helping me keep up to date on the progress of our purchase and I found it a quick and easy way to communicate with the number of parties involved. Thanks very much again for all your help!
This was an Overseas purchase and my Settlement Agent was amazing and very accurate when dealing with any of my inquiries.
Noelene and the team were fantastic, the settlement process was seamless. They took all the hassle out of dealing with the Real Estate Agent, Buyer and Banks and our property settled on time…Well done team!
Paige E. and Christian M.
Highly professional service with very attentive and friendly staff. Wayne was brilliant and went those extra steps to overcome some difficulties.
Kate was an absolute star. Professional and even willing to stay late for me to sign forms. She was always friendly, approachable and everything was handled efficiently. We are happy to be using her for another property.
The whole settlement went quite smoothly. It was our first home purchase so we had lots to ask and needed lots of explanation/guidance. Noelene provided this guidance and help we needed. We felt we were well-represented when dealing with the bank and real estate agent.. We felt being able to communicate via email gave so much convenience and flexibility especially for me who work shifts and long hours. Thank you!
Noelene is excellent. She has followed the job closely and provided detailed information to client. Well done.
Everything was fantastic. I felt confident and calm through the whole process.
Noelene Brown was very helpful! Her friendly nature made it very easy to communicate with and she explained everything in detail to me.
I still cannot believe I only spoke to Noelene at the time of settlement. I’m not very high tech but we completed all documents by email or post. The service was excellent and all the way through the house sale procedural, it felt like she was taking away the whole stress from me! Very prompt and friendly service and nothing was too much trouble, answering all my emails very quickly. Thank you Noelene and team. It has been a while since I have used Residential Settlements and once again they proved what a great team they were. Thank you and wishing you all the best.
All communications and advice were timely which demonstrates a professional reputation in the industry.
I was very happy with my overall dealings, no areas that I can recall to do better in. Very professional Excellent customer service Friendly and great advice given
This is my first time using residential settlements, I utterly enjoyed Wayne’s service, I am impressed with his professionalism and he acted with integrity, I would recommend residential settlements to anyone who is looking for a settlement agent!
Thank you very much for completing our settlement. Wayne did an amazing job. Always prompt, thorough and willing to answer all our questions. We will be back once we have subdivided and will be recommending you to anyone who requires a settlement in the future. Thanks again.
Claire & Douglas A.
I had used a few of Settlement agents before. Residential Settlement is the best one so far. Very efficient and definitely will use them again next time. Thanks for the great service.
Wonderful experience with Chloie from Residential Settlements, her professional and thorough work ensured a very smooth and stress free settlement (completed in 14 days!).
My agent was Wayne Ellen. He dealt with the settlement with the utmost professionalism. He is friendly, understanding, discreet and considerate with difficult circumstances and personal information. His customer service was impeccable, following up with me and thoroughly explaining things every step of the way. I highly recommend them and would not hesitate to use them again.
Chloie was exceptional at every stage of the process for us. We couldn’t rate her more highly.
The quote was clear and defined the estimated cost upfront. The paperwork was sent to me promptly for actioning and I was informed of any changes in a prompt and timely manner. Noelene was very efficient and I was very pleased with my dealings with her as my settlement agent.
Everything was done for me, I only needed to sit back and let you take care of it all, very well done. Thank you
We used residential to buy and sell. Tabatha and Wayne were excellent to deal with. Highly recommend them.
Wayne was absolutely fantastic. Helped us a lot with what turned out to be a tricky settlement. Highly recommended!
Excellent! The entire settlement process was simple and easy, very friendly and experienced staff, couldn’t recommend highly enough!
Exceptional customer service by Chloie. I will certainly be recommending her and Residential Settlements.
Tabatha was absolutely fantastic and kept me informed throughout the process. I have used your agency on a number of occasions and will continue to engage you for any future purchases.
Chloie was fantastic! Everything went through smoothly and quickly. Thank you
We were very impressed with the service we received from Residential Settlements- they were courteous and efficient. Their friendly professionalism ensured that our settlement went smoothly and with minimal stress for us. We would not hesitate to recommend or use their service again!
From start to finish, outstanding service. Only wish I knew about your company earlier, an outstanding company and team to work with. We had Tabatha as our conveyancer, what an amazing experience we had with Tabatha on two different occasions. Tabatha has outstanding knowledge and customise service. Our second sale wasn’t as easy as the first but every obstacle we encountered Tabatha had the skills and advice to bring our property through to settlement. Can’t wait to purchase or sell again through this amazing company. Thank you all for making my experience so easy. Thank you so much Tabatha. Would highly recommend this company.
My settlement was a long drawn out and complicated affair. Wayne and his team at all times kept me updated and always acted in a professional manner.
Exceptionally friendly and helpful. Willing to explain. Overall a very smooth process and very clear about fees to be charged, no hidden surprises in terms of cost. Very good.
Cannot be faulted on service, attention to detail, cost and competency.
Could not recommend Wayne highly enough. Nothing was too much trouble. He guided us through the sale and purchase process professionally and made the whole process simple and stress free.
Very clear and open communication with me and I was very impressed with the professional way the whole process was conducted. Well done!
Excellent Settlement Agency. Would highly recommend Wayne to handle settlement of your property. He is professional and extremely prompt in responding to queries..
Wayne Ellen is the man! Always kept in the loop. Never had to double send an email to get a reply. Perfect!
We couldn’t be happier with the service provided by Residential Settlements with our recent property settlement. They really went above and beyond to assist us in all aspects of our settlement. Chloie Allbeury in particular provided outstanding customer service and we can’t thank her enough for her efforts! We would highly recommend Chloie and Residential Settlements for all your property settlement needs. They provide excellent value for money and outstanding customer service.
Wayne explained the process and helped us to a successful settlement. I have no hesitation in recommending Residential Settlements.
Wayne’s settlement service is the best in the industry.
We’ve had to deal with a few different settlement agents in the past but Residential are far and away the best, most professional company around. Thanks to Wayne and the team for looking after us.
Amazing experience from beginning to end, my dealings with Residential Settlements was seamless and speedy. Tabatha really took care of everything promptly and efficiently. I would highly recommend Residential Settlements and will be using them again and again.
Thank you Wayne and your team for providing such a smooth and efficient settlement services in such a short time. Everything was done in a very professional way and we were informed about the progress. Highly recommended!
Nothing but outstanding service. I would recommend them to anyone.
Friendly, efficient and quick to respond to my questions. I will use them again. Thanks Wayne.
We recently used Residential settlements for a commercial property sale in Tom Price. The level of service was excellent, thanks Chloie. It’s great to know that you are dealing with one person from start to finish. I highly recommend using them… and all at a great price!
Wayne from Residential Settlements did a fantastic job in facilitating both the creation and transfer of new titles following subdivision. He was very knowledgeable and proactive in working with my surveyor and Landgate and produced our titles very quickly. He provided me with expert advice about each step of the process and his estimates relating to expected duration were very accurate. His communications with me were very prompt and succinct and always provided an option to complete forms electronically where possible. I would definitely recommend Residential Settlements to anybody in need of conveyancing services.
Professional hassle free experience. Well managed business. Would recommend.
Residential Settlements is by far in a league of their own. My partner and I could not ask for better service and attention to detail. This kind of craft doesn’t come along too often! Do yourself a favour and pick up the phone to receive quality settlement service.
Communication was very good. Quick response to my calls and emails. Reliable and efficient.
Explanations were clear, all my questions were answered promptly. Would highly recommend and price was competitive.
Noelene was very good, kept us updated along the way and made the process hassle free. She was also very quick to respond to emails and phone calls when needed, I highly recommend your company to any of our friends needing a settlement agent. Pretty much every thing was done very well and professionally, settlement was first shot too which is a bonus.
Very very easy and great to deal with. Service was excellent & made the process very easy.
I would highly recommend Residential Settlements, they are a great bunch of people who are very professional and extremely helpful. It’s been a great experience dealing with Residential Settlements, they are efficient and very friendly. Thank you Peter and Wayne for all your help with my settlement, it’s been great doing business with you, I would definitely use you guys again.
We always felt that Chloie was on top of everything at all times. A true professional.
Chloie helped us in every way, she went above and beyond and with all the stress we had with the bank and mortgage consultant. Chloie was our saviour. She got the job done and everything she said she was doing, she did, she spoke us through every step of the way in great detail. Highly recommended.
Wayne just made everything simple and easy! Great job!
Communication from Residential Settlements was excellent. Our personal conveyancer Chloie persisted with other methods of contact when phone calls were unable to get through.
I needed a settlement agent for a related party transaction and Wayne at Residential Settlements was easy to deal with and the price was good.
My partner and I had quite a difficult settlement on our house. Wayne kept professional and got us through settlement on time. I will definitely be recommending Residential Settlement to friends and family. Wayne made this process easy and hassle free for us. Thank-you Wayne and Team.
I have done two settlements with these guys, they were recommended by a friend. I was very happy with the recommendation, both properties were settled fast and flawlessly. I just sat back and let them do all the hard work. Will definitely use these guys again.
Tabatha made the process very easy and straightforward.
Friendly and prompt thank you.
Fantastic service by the team at Residential Settlements. Always available to assist, knowledgeable and personable. With a beautiful new office and great technological improvements, its great to see a settlement agent moving with the times. Always happy to recommend Residential Settlements to our clients.
The journey was extremely professional. Customer service was exceptional. The most impressive, was from an online quote, followed up with a text to confirm receipt of the online quote. Phone call from the owner of the business, willing to negotiate on the price and then smooth process right to the end. This is what I call a seamless and efficient business and no hesitation in recommending Residential Settlements to others.
Efficient and friendly but professional at the same time.
Gail & AJ M.
I had some legal issues with my property and no other settlement agent would agree to settle the property for me after knowing that I had a solicitor. But thanks to Residential Settlements who gave me the right advice and did my property settlement. The settlement agent responded to my emails and calls. I was very well informed of the procedures and the process. The agent kept in regular contact with my solicitor as well for all the legal procedures/paperwork. I am very much happy with the service I got from Residential Settlements and would recommend my family and friends to go through Residential Settlements for their properties.
It was done perfectly.
Chloie was extremely prompt and her communication was fantastic. She always replied to our emails immediately and contacted us the minute their was an issue.
My experience was so easy & the settlement went through without a hitch, which I think is all thanks to these guys! Thanks again & I will be highly recommending Residential Settlements!
Communication and positive attitude no matter what issues arose during the settlement process.
Glen & Tony J.
Communication was all done via email and SMS. They kept me updated throughout the process and was overall a good service.
Professional service, job done right the first time. Pain free process and will happily use again.
Communicated very well and in a timely fashion. Very respectful and responsive to the the whole settlement process.
John & Jan F.
Everything went along smoothly for us on this end. When we asked for settlement to take place early so we could take advantage of moving on the day. It was all organised and we received the phone call earlier than expected so we were very grateful. What we found really helpful was as soon as we knew the settlement had happened so did the real estate agents. So there were no delays in getting keys for our new place. Noelene who was our representative was wonderful holding our hand as we went through the stressful time of buying and selling, letting us know what we were to expect as we haven’t bought or sold a house in a very long time.
Good and honest communication I believe. All questions were answered along with some good advice.
Initial person I spoke to was excellent and followed up with me, was extremely quick to provide written quote and was excellent at clarifying a few points. Also great settlement fee.
Everything was done very well.
Chloie was extremely helpful and went beyond her way to ensure we were ready to settle as soon as possible, especially with the issues we had with the bank.
Chloie was confident and clear in all her dealings with us. She dealt with the hiccups at end without us having to worry. We have dealt with Residential Settlements on several occasions since our move to Perth in 2003 and always been great.
Efficient and cost effective.
Chloie was always accessible and returned my queries quickly. She also sped up the process by liaising with my bank and mortgage broker.
Great access to team and information as well as having an understanding of a sensitive situation.
Immediate response to rectifying identified issues, good communications and helpful when contacted.
Prompt and reliable with a friendly and professional manner.
Handled the settlement with complete professionalism and industry knowledge. I was in no way stressed or worried having Wayne in my corner to look after my interests during the settlement process.
Prompt and efficient communication was provided by our agent Chloie.
Very prompt and very helpful service.
Good communication and responsiveness.
Communication was fantastic. I can not thank Tabatha enough, this was the first time purchase for my daughter Gemma and Tabatha guided her through the processes.I would highly recommend her services.
Everything! Have already recommended you to others! Alastair B.
Whole process extremely well handled.
I found Noelene to be extremely helpful and patient. Always returned my phone calls promptly with a happy friendly voice. She is an asset to your business.
This is about the 7th or 8th time that I’ve used Residential. Always happy with the service.
Protecting customer interest, timely & efficient reply of emails/calls. Chloie was brilliant. Friendly & easy going.
Quick clean, efficient and reassuring.
I have used Residential Settlements about 6 times over the past 10 years prior to this never had any issues that’s why I keep going back.
As mentioned previously the whole process went extremely well thanks to Noelene.
I felt very stressed selling and buying at the same time but right from the start Noelene informed us of each step of the settlement and put our mind at ease. This really took the pressure off.
Everything was perfect, no hassles or drama’s with any part of the process.
This is the first time we have moved in 18 years, Noelene made the whole process from start to finish a very easy experience. Very well done to her and from Janice and myself, Thank you very much once again.
Communicated, kept me informed, courteous and friendly. Will recommend you to others who may be contemplating sale of their homes.
I had all the information I needed when I needed it and I was kept informed about proceeds at all times. And everyone was friendly too.
We were very ignorant of the process and we were treated with respect at all times. We experienced efficiency, courtesy, friendliness and could find no fault at any time in any of our interactions. We are happy to recommend you to any of our contacts. Thank you especially to Noelene for the excellent customer service offered to us.
Chloie was fantastic. Very happy.
I received a friendly and professional service from the day one till the end. The settlement process on its own is not easy I appreciate all the support and close communication that was vital to stay informed and in control. Tabatha Taylor was exceptionally punctual, reliable and supportive every step of the way. Thank you very much.
The whole process was made easy, communication was good and everything we needed to do was clear. Very happy.
Jodie & Steve.
They are great bunch of people who are professional and understand the complex business of property settlements.