What Our Customers Are Saying

Cleave H. August 2017

  • The entire process was seamless as usual.This is not the first time using Residential and wont be the last. Proven to be very professional every time. Thanks Noelene

  • Marylou M. July 17

  • Engaging Residential Settlements when we purchased our home made the whole process stress- and trouble- free. The timeline was clear, what was required fully explained, and when I had some questions they were answered expediently. I would definitely recommend Residential Settlements.

  • Remo V. June 2017

  • I was very happy with the whole experience. They communicated with me in a timely & very friendly manner which made the entire process stress free.

  • Claire P. June 2017

  • Residential Settlements have just helped us successfully purchase our first property and I would highly recommend them. Wayne Ellen and his team have been fast to respond, incredibly helpful and very professional. The online settlement tool has been outstanding in helping me keep up to date on the progress of our purchase and I found it a quick and easy way to communicate with the number of parties involved. Thanks very much again for all your help!

  • Aine T. June 2017

  • This was an Overseas purchase and my Settlement Agent was amazing and very accurate when dealing with any of my inquiries.

  • Tim F. May 2017

  • Noelene and the team were fantastic, the settlement process was seamless. They took all the hassle out of dealing with the Real Estate Agent, Buyer and Banks and our property settled on time…Well done team!

  • Warwick S. May 2017

  • Highly professional service with very attentive and friendly staff. Wayne was brilliant and went those extra steps to overcome some difficulties.

  • Lynne D. Mar 2017

  • Kate was an absolute star. Professional and even willing to stay late for me to sign forms. She was always friendly, approachable and everything was handled efficiently. We are happy to be using her for another property.

  • Ken N. Mar 2017

  • The whole settlement went quite smoothly. It was our first home purchase so we had lots to ask and needed lots of explanation/guidance. Noelene provided this guidance and help we needed. We felt we were well-represented when dealing with the bank and real estate agent.. We felt being able to communicate via email gave so much convenience and flexibility especially for me who work shifts and long hours. Thank you!

  • Sidney L. Mar 2017

  • Noelene is excellent. She has followed the job closely and provided detailed information to client. Well done.

  • Josephine D. Jan 2017

  • Everything was fantastic. I felt confident and calm through the whole process.

  • Sapphira D. Dec 2016

  • Noelene Brown was very helpful! Her friendly nature made it very easy to communicate with and she explained everything in detail to me.

  • Joanne D. Nov 2016

  • I still cannot believe I only spoke to Noelene at the time of settlement. I’m not very high tech but we completed all documents by email or post. The service was excellent and all the way through the house sale procedural, it felt like she was taking away the whole stress from me! Very prompt and friendly service and nothing was too much trouble, answering all my emails very quickly. Thank you Noelene and team. It has been a while since I have used Residential Settlements and once again they proved what a great team they were. Thank you and wishing you all the best.

  • David B. Oct 2016

  • All communications and advice were timely which demonstrates a professional reputation in the industry.

  • Michelle X. Oct 2016

  • I was very happy with my overall dealings, no areas that I can recall to do better in. Very professional Excellent customer service Friendly and great advice given

  • Ling Z. Oct 2016

  • This is my first time using residential settlements, I utterly enjoyed Wayne’s service, I am impressed with his professionalism and he acted with integrity, I would recommend residential settlements to anyone who is looking for a settlement agent!

  • Claire & Douglas A. Sept 2016

  • Thank you very much for completing our settlement. Wayne did an amazing job. Always prompt, thorough and willing to answer all our questions.
    We will be back once we have subdivided and will be recommending you to anyone who requires a settlement in the future. Thanks again.

  • Dong P. Sept 2016

  • I had used a few of Settlement agents before. Residential Settlement is the best one so far. Very efficient and definitely will use them again next time. Thanks for the great service.

  • Travis B. Sept 2016

  • Wonderful experience with Chloie from Residential Settlements, her professional and thorough work ensured a very smooth and stress free settlement (completed in 14 days!).

  • Genevieve M. Sept 2016

  • My agent was Wayne Ellen. He dealt with the settlement with the utmost professionalism. He is friendly, understanding, discreet and considerate with difficult circumstances and personal information. His customer service was impeccable, following up with me and thoroughly explaining things every step of the way.
    I highly recommend them and would not hesitate to use them again.

  • Jeffrey F. Sept 2016

  • Chloie was exceptional at every stage of the process for us. We couldn’t rate her more highly.

  • Michelle T. Sept 2016

  • The quote was clear and defined the estimated cost upfront. The paperwork was sent to me promptly for actioning and I was informed of any changes in a prompt and timely manner. Noelene was very efficient and I was very pleased with my dealings with her as my settlement agent.

  • Gary E. Sept 2016

  • Everything was done for me, I only needed to sit back and let you take care of it all, very well done. Thank you

  • Emma H. Sept 2016

  • We used residential to buy and sell. Tabatha and Wayne were excellent to deal with. Highly recommend them.

  • Christopher T. Aug 2016

  • Wayne was absolutely fantastic. Helped us a lot with what turned out to be a tricky settlement. Highly recommended!

  • Darren C. Aug 2016

  • Excellent! The entire settlement process was simple and easy, very friendly and experienced staff, couldn’t recommend highly enough!

  • Daniel M. Aug 2016

  • Exceptional customer service by Chloie. I will certainly be recommending her and Residential Settlements.

  • Maria M. Aug 2016

  • Tabatha was absolutely fantastic and kept me informed throughout the process. I have used your agency on a number of occasions and will continue to engage you for any future purchases.

  • Jodie P. Aug 2016

  • Chloie was fantastic! Everything went through smoothly and quickly. Thank you

  • Rebecca R. Aug 2016

  • We were very impressed with the service we received from Residential Settlements- they were courteous and efficient. Their friendly professionalism ensured that our settlement went smoothly and with minimal stress for us. We would not hesitate to recommend or use their service again!

  • Jacqueline P. Jul 2016

  • From start to finish, outstanding service. Only wish I knew about your company earlier, an outstanding company and team to work with.  We had Tabatha as our conveyancer, what an amazing experience we had with Tabatha on two different occasions. Tabatha has outstanding knowledge and customise service. Our second sale wasn’t as easy as the first but every obstacle we encountered Tabatha had the skills and advice to bring our property through to settlement. Can’t wait to purchase or sell again through this amazing company. Thank you all for making my experience so easy. Thank you so much Tabatha. Would highly recommend this company.

  • Tony W. Jul 2016

  • My settlement was a long drawn out and complicated affair. Wayne and his team at all times kept me updated and always acted in a professional manner.
  • Melanie J. Jul 2016

  • Exceptionally friendly and helpful. Willing to explain. Overall a very smooth process and very clear about fees to be charged, no hidden surprises in terms of cost. Very good.

  • Ed T. Jul 2016

  • Cannot be faulted on service, attention to detail, cost and competency.

  • Alison P. Jul 2016

  • Could not recommend Wayne highly enough. Nothing was too much trouble. He guided us through the sale and purchase process professionally and made the whole process simple and stress free.

  • Bernadette S. Jul 2016

  • Very clear and open communication with me and I was very impressed with the professional way the whole process was conducted. Well done!

  • Steve S. Jul 2016

  • Excellent Settlement Agency. Would highly recommend Wayne to handle settlement of your property. He is professional and extremely prompt in responding to queries..

  • Adam M. Jul 2016

  • Wayne Ellen is the man! Always kept in the loop. Never had to double send an email to get a reply. Perfect!

  • Helen H. Jun 2016

  • We couldn’t be happier with the service provided by Residential Settlements with our recent property settlement.
    They really went above and beyond to assist us in all aspects of our settlement. Chloie Allbeury in particular provided outstanding customer service and we can’t thank her enough for her efforts! We would highly recommend Chloie and Residential Settlements for all your property settlement needs. They provide excellent value for money and outstanding customer service.

  • Ayaz G. Jun 2016

  • Wayne explained the process and helped us to a successful settlement. I have no hesitation in recommending Residential Settlements.

  • Satish K. Jun 2016

  • Wayne’s settlement service is the best in the industry.

  • Dylan D. Jun 2016

  • We’ve had to deal with a few different settlement agents in the past but Residential are far and away the best, most professional company around. Thanks to Wayne and the team for looking after us.

  • Tristan R. May 2016

  • Amazing experience from beginning to end, my dealings with Residential Settlements was seamless and speedy. Tabatha really took care of everything promptly and efficiently. I would highly recommend Residential Settlements and will be using them again and again.

  • Lucia R. May 2016

  • Thank you Wayne and your team for providing such a smooth and efficient settlement services in such a short time. Everything was done in a very professional way and we were informed about the progress. Highly recommended!

  • Myles M. Apr 2016

  • Nothing but outstanding service. I would recommend them to anyone.

  • Kim C. Mar 2016

  • Friendly, efficient and quick to respond to my questions. I will use them again. Thanks Wayne.

  • Jennifer N. Mar 2016

  • We recently used Residential settlements for a commercial property sale in Tom Price. The level of service was excellent, thanks Chloie. It’s great to know that you are dealing with one person from start to finish. I highly recommend using them… and all at a great price!

     

     

  • Bartek G. Mar 2016

  • Wayne from Residential Settlements did a fantastic job in facilitating both the creation and transfer of new titles following subdivision.

    He was very knowledgeable and proactive in working with my surveyor and Landgate and produced our titles very quickly.

    He provided me with expert advice about each step of the process and his estimates relating to expected duration were very accurate.

    His communications with me were very prompt and succinct and always provided an option to complete forms electronically where possible.

    I would definitely recommend Residential Settlements to anybody in need of conveyancing services.

     

  • Ann A. Feb 2016

  • Professional hassle free experience. Well managed business. Would recommend.

     

  • Cathy G. Feb 2016

  • Residential Settlements is by far in a league of their own.
    My partner and I could not ask for better service and attention to detail.
    This kind of craft doesn’t come along too often!
    Do yourself a favour and pick up the phone to receive quality settlement service.

  • Sangita M. Jan 2016

  • Communication was very good. Quick response to my calls and emails. Reliable and efficient.

     

     

  • Kerry G. Nov 2015

  • Explanations were clear, all my questions were answered promptly. Would highly recommend and price was competitive.

     

     

  • Aidan R. Oct 2015

  • Noelene was very good, kept us updated along the way and made the process hassle free. She was also very quick to respond to emails and phone calls when needed, I highly recommend your company to any of our friends needing a settlement agent. Pretty much every thing was done very well and professionally, settlement was first shot too which is a bonus.

     

     

  • Rich S. Oct 2015

  • Very very easy and great to deal with. Service was excellent & made the process very easy.

     

     

  • Therese M. Oct 2015

  • I would highly recommend Residential Settlements, they are a great bunch of people who are very professional and extremely helpful. It’s been a great experience dealing with Residential Settlements, they are efficient and very friendly. Thank you Peter and Wayne for all your help with my settlement, it’s been great doing business with you, I would definitely use you guys again.

     

     

  • Katharina M. Oct 2015

  • We always felt that Chloie was on top of everything at all times. A true professional.

     

     

  • Katie N. Oct 2015

  • Chloie helped us in every way, she went above and beyond and with all the stress we had with the bank and mortgage consultant. Chloie was our saviour.
    She got the job done and everything she said she was doing, she did, she spoke us through every step of the way in great detail. Highly recommended.

     

     

  • Justin I. Oct 2015

  • Wayne just made everything simple and easy! Great job!

     

     

  • Nicholas B. Oct 2015

  • Communication from Residential Settlements was excellent. Our personal conveyancer Chloie persisted with other methods of contact when phone calls were unable to get through.

     

     

  • Ian R. Oct 2015

  • I needed a settlement agent for a related party transaction and Wayne at Residential Settlements was easy to deal with and  the price was good.

     

     

  • Kelly B. Sep 2015

  • My partner and I had quite a difficult settlement on our house. Wayne kept professional and got us through settlement on time. I will definitely be recommending Residential Settlement to friends and family. Wayne made this process easy and hassle free for us. Thank-you Wayne and Team.

     

     

  • Danica C. Sep 2015

  • I have done two settlements with these guys, they were recommended by a friend. I was very happy with the recommendation, both properties were settled fast and flawlessly. I just sat back and let them do all the hard work. Will definitely use these guys again.

     

     

  • Linda B. Sep 2015

  • Tabatha made the process very easy and straightforward.

     

     

  • Nicole N. Sep 2015

  • Friendly and prompt thank you.

     

     

  • Kate O. Aug 2015

  • Fantastic service by the team at Residential Settlements. Always available to assist, knowledgeable and personable. With a beautiful new office and great technological improvements, its great to see a settlement agent moving with the times. Always happy to recommend Residential Settlements to our clients.

     

     

  • Mel O. Aug 2015

  • The journey was extremely professional. Customer service was exceptional. The most impressive, was from an online quote, followed up with a text to confirm receipt of the online quote. Phone call from the owner of the business, willing to negotiate on the price and then smooth process right to the end. This is what I call a seamless and efficient business and no hesitation in recommending Residential Settlements to others.

     

     

  • Gail & AJ M. Aug 2015

  • Efficient and friendly but professional at the same time.

  • Sadia R. Aug 2015

  • I had some legal issues with my property and no other settlement agent would agree to settle the property for me after knowing that I had a solicitor. But thanks to Residential Settlements who gave me the right advice and did my property settlement. The settlement agent responded to my emails and calls. I was very well informed of the procedures and the process. The agent kept in regular contact with my solicitor as well for all the legal procedures/paperwork. I am very much happy with the service I got from Residential Settlements and would recommend my family and friends to go through Residential Settlements for their properties.

     

     

  • Treena L. Aug 2015

  • It was done perfectly.

     

     

  • Kate J. Aug 2015

  • Chloie was extremely prompt and her communication was fantastic. She always replied to our emails immediately and contacted us the minute their was an issue.

     

     

  • Elethea S. Aug 2015

  • My experience was so easy & the settlement went through without a hitch, which I think is all thanks to these guys! Thanks again & I will be highly recommending Residential Settlements!

     

     

  • Glen & Tony J. Aug 2015

  • Communication and positive attitude no matter what issues arose during the settlement process.

     

     

  • Mathew B. Jul 2015

  • Communication was all done via email and SMS. They kept me updated throughout the process and was overall a good service.

     

     

  • Donna C. Jul 2015

  • Professional service, job done right the first time. Pain free process and will happily use again.

     

     

  • John & Jan F. Jun 2015

  • Communicated very well and in a timely fashion. Very respectful and responsive to the the whole settlement process.

     

     

  • Joanne P. May 2015

  • Everything went along smoothly for us on this end. When we asked for settlement to take place early so we could take advantage of moving on the day. It was all organised and we received the phone call earlier than expected so we were very grateful. What we found really helpful was as soon as we knew the settlement had happened so did the real estate agents. So there were no delays in getting keys for our new place. Noelene who was our representative was wonderful holding our hand as we went through the stressful time of buying and selling, letting us know what we were to expect as we haven’t bought or sold a house in a very long time.

     

     

  • Raghavendra M. May 2015

  • Good and honest communication I believe. All questions were answered along with some good advice.

     

     

  • Cassie M. May 2015

  • Initial person I spoke to was excellent and followed up with me, was extremely quick to provide written quote and was excellent at clarifying a few points. Also great settlement fee.

     

     

  • Joseph T. May 2015

  • Everything was done very well.

     

     

  • Steph F. Apr 2015

  • Chloie was extremely helpful and went beyond her way to ensure we were ready to settle as soon as possible, especially with the issues we had with the bank.

     

     

  • Shelley F. Apr 2015

  • Chloie was confident and clear in all her dealings with us. She dealt with the hiccups at end without us having to worry. We have dealt with Residential Settlements on several occasions since our move to Perth in 2003 and always been great.

     

     

  • Barry T. Apr 2015

  • Efficient and cost effective.

     

     

  • Melissa M. Mar 2015

  • Chloie was always accessible and returned my queries quickly. She also sped up the process by liaising with my bank and mortgage broker.

     

     

  • Jennifer M. Mar 2015

  • Great access to team and information as well as having an understanding of a sensitive situation.

     

     

  • Ron R. Mar 2015

  • Immediate response to rectifying identified issues, good communications and helpful when contacted.

     

     

  • Annemarie C. Mar 2015

  • Prompt and reliable with a friendly and professional manner.

     

     

  • Frith S. Feb 2015

  • Handled the settlement with complete professionalism and industry knowledge. I was in no way stressed or worried having Wayne in my corner to look after my interests during the settlement process.

     

     

  • Cheryl O. Jan 2015

  • Prompt and efficient communication was provided by our agent Chloie.

     

     

  • Elmar B. Jan 2015

  • Very prompt and very helpful service.

     

     

  • John B. Jan 2015

  • Good communication and responsiveness.

     

     

  • Maria M. Dec 2014

  • Communication was fantastic. I can not thank Tabatha enough, this was the first time purchase for my daughter Gemma and Tabatha guided her through the processes.I would highly recommend her services.

     

     

  • Alastair B. Dec 2014

  • Everything! Have already recommended you to others! Alastair B.

     

     

  • Helen K. Dec 2014

  • Whole process extremely well handled.

     

     

  • Sarah C. Nov 2014

  • I found Noelene to be extremely helpful and patient. Always returned my phone calls promptly with a happy friendly voice. She is an asset to your business.

     

     

  • David G. Nov 2014

  • This is about the 7th or 8th time that I’ve used Residential. Always happy with the service.

     

     

  • Sanjer C. Nov 2014

  • Protecting customer interest, timely & efficient reply of emails/calls.
    Chloie was brilliant. Friendly & easy going.

     

     

  • Terrence B. Oct 2014

  • Quick clean, efficient and reassuring.

     

     

  • Peter E. Oct 2014

  • I have used Residential Settlements about 6 times over the past 10 years prior to this never had any issues that’s why I keep going back.

     

     

  • Edward B. Sep 2014

  • As mentioned previously the whole process went extremely well
    thanks to Noelene.

     

     

  • Marisa E. Sep 2014

  • I felt very stressed selling and buying at the same time but right from the start Noelene informed us of each step of the settlement and put our mind at ease. This really took the pressure off.

     

     

  • Ken W. Sep 2014

  • Everything was perfect, no hassles or drama’s with any part of the process.

     

     

  • Steve L. Sep 2014

  • This is the first time we have moved in 18 years, Noelene made the whole process from start to finish a very easy experience. Very well done to her and from Janice and myself, Thank you very much once again.

     

     

  • Shirley S. Sep 2014

  • Communicated, kept me informed, courteous and friendly. Will recommend you to others who may be contemplating sale of their homes.

     

     

  • Gina S. Sep 2014

  • I had all the information I needed when I needed it and I was kept informed about proceeds at all times. And everyone was friendly too.

     

     

  • Hilary S. Aug 2014

  • We were very ignorant of the process and we were treated with respect at all times. We experienced efficiency, courtesy, friendliness and could find no fault at any time in any of our interactions. We are happy to recommend you to any of our contacts. Thank you especially to Noelene for the excellent customer service offered to us.

     

     

  • Alina R. Aug 2014

  • Chloie was fantastic. Very happy.

     

     

  • Marika S. Aug 2014

  • I received a friendly and professional service from the day one till the end. The settlement process on its own is not easy I appreciate all the support and close communication that was vital to stay informed and in control. Tabatha Taylor was exceptionally punctual, reliable and supportive every step of the way. Thank you very much.

     

     

  • Jodie & Steve. Jul 2014

  • The whole process was made easy, communication was good and everything we needed to do was clear. Very happy.

     

     

  • Davide P. Feb 2014

  • They are great bunch of people who are professional and understand the complex business of property settlements.

     

     

  • Call Now For A Settlement Quote

     08 9459 0044 

    or

     Get an Online Quote Now