Privacy policy

This Privacy Policy governs the manner in which Residential Settlements collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://residentialsettlements.com.au/ website (“Site”). This privacy policy applies to the Site and all products and services offered by Residential Settlements.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, subscribe to newsletters or tutorials, fill out an online form, or request a settlement quote. Users may be asked for, as appropriate, their name, email address, phone number, and in the case of the quote system, details pertaining to the property transaction.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Our Site may use cookies to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, some parts of the Site may not function properly. 

Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information provided by you on our Site and elsewhere on the internet and use that information to provide measurement services and target ads.

Residential Settlements may collect and use Users personal information for the following purposes:

  • To improve customer service – Information you provide helps us respond to your customer enquiries and quote requests more efficiently.
  • To personalise user experience – We may use information to understand how our Users as a group use the services and resources provided on our Site.
  • To follow up – We may use the email address and phone number provided by the User to follow-up on a reasonable number of times and at reasonable times of the day following the provision of the quote.
  • To send periodic emails – We may use the email address to send User information and updates pertaining to their quote requests or settlement. It may also be used to respond to their enquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include news, updates, related product or service information. If at any time the User would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email.
  • We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password and data stored on our Site.

    We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

    Users may find links to other the sites. We do not control the content on these sites and are not responsible for the practices employed by websites linked to from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

    We retain the right to update this privacy policy at any time. When we do, we will revise the updated date below. We encourage Users to check this page for changes and to stay informed about how we are helping to protect the personal information we collect.

    You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

    By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site will be deemed your acceptance of those changes.

    Last updated: 26 August 2016

    If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

    Contact us

    General Enquiries

    Tel: 08 9459 0044
    Fax: (08) 9493 1672

    Office Address

    5/170 Burswood Road
    Burswood WA 6100
    Perth, Western Australia

    Postal Address

    PO Box 717
    Victoria Park WA 6979
    Western Australia

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