Below are questions we’re asked regularly. If your question isn’t answered, please call us on 08-9459 0044 or send us a message on our Contact page.
Q: Should I go with a conveyancer who is also a lawyer?
Lawyers are important allies when you’re in dispute with the other party or if your contract contains complex clauses that are difficult to understand.
But in most cases simple professional advice is all you’ll ever need to help you through to settlement.
And in the event that things turn ugly we’ll happily refer you to a lawyer who specialises in all things property.
Q: Am I better off using the same settlement agent as the other party?
The short answer is No.
Settlement agents are only permitted to act for both parties if they have their written consent to do so.
And, even when consent has been granted, if a conflict arises between the buyer and seller the settlement agent may be required to resign their authority to act for one or both parties.
That could leave you hunting for a new settlement agent late in the settlement process.
Independent advice costs no more and can save you a lot of hassle in the long run.
Q: Can I change settlement agents mid-settlement?
Yes. If you believe we’re not representing your interests let us know and we’ll happily assist you to move to another agency.
Q: Do I pay you if my finance is declined?
No. We don’t charge for opening your file. If your contract comes to an end as a result of your finance being declined we’ll close your file and it won’t cost you a cent.
Q: Why do you need to verify my identity?
Landgate regulations require that all registered proprietors and buyers have their identities verified prior to the registration of any instrument that changes the ownership of land in Western Australia. A full explanation of Landgate’s VOI requirements can be found here.
Q: When should I send you my contract?
It’s best to send your contract through right away. That way we can monitor the progress of your contract conditions.
Q: When do I need to pay you?
Our Professional Service Fee is paid on settlement as a deduction from your settlement proceeds.
There is nothing to pay up front.
Any funds required to complete your settlement must be deposited into our trust account at least 5 working days prior to settlement.
Q: Are there any hidden fees?
No. Our quote includes our Professional Service Fee along with an estimate of all statutory and government charges that we expect to incur on your behalf. We provide these estimates as accurately as possible based on the information we have available to us at the time of providing your quote.
Where your circumstances require us to perform additional work we will seek your instructions prior to completing the additional work or incurring any additional expense. A full list of our fees and charges can be found here.
Q: Do I need to be physically present at settlement?
No. We attend settlement on your behalf. As soon as settlement is complete we will call you to let you know.
Q: Should I wait until my finance is approved?
No. Part of our job is helping you through the process of obtaining your finance and your building inspection reports. Any delay in sending us your contract can prove costly.
Q: Is there parking available at your office?
Yes. The first hour of parking is free in the car park directly across the road from our office. There’s also a 15-minute visitor’s bay underneath our building. It’s available most of the time.
Q: Will I need to visit your office?
Most clients prefer to have their paperwork delivered by email or post. However, if you’d rather complete your settlement paperwork face-to-face you’re welcome to visit our office.
Q: Where are you located?
Our office is directly across the road from the carpark at 170 Burswood Road, Burswood.
That’s My Promise To You.
Thank you for stopping by Residential Settlements. I’m aware that many property conveyancing firms will be competing for your business. When you walk through our doors, you will get nothing but sound settlement advice that’ll make the entire process stress-free and simple.
Most importantly, I give you my word that you will be treated honestly and with respect throughout the settlement process. As the Managing Director, I stand by every single property settlement we complete.
When you work with my team you can take comfort knowing that our highly experienced conveyancers will take the time to understand your unique needs and will guide you through each step of the settlement process.
At Residential Settlements, we don’t just strive to win business; we forge lifelong bonds.
I look forward to helping you.
08 9459 0044