Residential Settlements - Perth’s Premium Settlement Agency

Your Perth Settlement Agents

Reiwa
Aicwa
Pexa
Residential Settlements
5.0
Based on 396 reviews
25,000+
Settlements Completed

Meet Our Conveyancing Team

Meet Perth’s Premium Settlement Agents

A team with the skills and experience to ensure your settlement happens on time.

Franca

Franca Jankowski

Senior Conveyancer
Licensed Settlement Agent

Ashley
Ashley R.
5/5
Franca and the rest of the team made the whole process smooth and easy which meant less stress for myself, I have no hesitation in recommending them.
Sara Hayes

Sara Hayes

Conveyancer

Ashley
Elise and R.
5/5
Wayne, Sara and the rest of the team did a great job with our Mount Lawley settlement. Efficiency and helpful, we would certainly use them again. Recommended!
Tabatha Taylor

Tabatha Taylor

Conveyancer

Ashley
Marie G.
5/5
As a first home buyer, I've had such a pleasant experience... Tabatha has kept me informed throughout the whole process and has been so patient with me. Couldn't recommend her enough.
Wayne Ellen

Wayne Ellen

Licensee
Licensed Settlement Agent

Ian
Ian S.
5/5
Wayne Ellen provided legendary service for my property transaction under difficult circumstances, sincerely appreciated, should be more stars!!
Tiffany Wright | Residential Settlements

Tiffany Wright

Assistant Conveyancer

Marie
Donna C.
5/5
Professional service, job done right the first time. Pain free process and will happily use again.
Kerry

Kerry Bassola

Assistant Conveyancer

Ruth
Ruth M.
5/5
Very friendly and go out of there way to make the process as easy as possible thanks again.

Our Culture Reflects Our Real Values...

Perth Settlement Agents Who Are Driven By Values

Our Culture Reflects Our Real Values...

The ones that bond us to our teammates. The ones that show up in unguarded moments. The ones that come to life in the stories we tell. Our culture is both who we are and who we want to be. It’s a never-ending, dynamic, collaborative work of art.

And it’s all of our responsibility.

Wayne Ellen Img

We Are A Team, First and Foremost.

We share our goals, strategies, and results openly and freely. We give each other respectful, direct, honest feedback. We know where we are, and where we’re going.

We Support Each Other.

We encourage each other. We lift each other up. We listen for uncertainty and we offer our help. We treat each other as equals, always.

We Treat People Fairly.

Not just because it’s the Australian way, but because it’s the right thing to do. We are committed to eradicating bullying, harassment, racism, and sexism, in all of their forms.

We Treat People With Respect.

We treat a struggling first home buyer with the same respect as a wealthy CEO. And we expect the same treatment in return.

We Take Responsibility.

We value independent decision making. We use mistakes as an opportunity to learn and improve. We meet success with pride but also humility.

We Look After Ourseleves.

We take charge of our personal health and wellbeing, our workload, and our working environment. We don’t ‘walk past rubbish’ – if something needs to be done, we do it.
Tabatha
France 3

We Say Thank You - A Lot.

We say it to our teammates, to our referrers, to our clients. We say it to anyone who’s sacrificed something of themselves to help us achieve our goals.

We Reward Good Work.

We all have the freedom to work however we work best. We get paid based on what we know, what we contribute, and how we live our values – not on hours worked, seniority, or CPI.

We Take Trust Seriously.

We maintain clients’ confidence and actively protect their sensitive personal information. We share everything with each other, but nothing to the outside world.

We Listen For The Sound Of Success.

We listen to the length and quality of phone calls, to the tension or laughter in the air, to the stress or happiness in people’s voices. We know what’s going on around us.

We Only Work With The Best.

People at the top of their game. People who dream big. We’re experts in our field, and we know where to find answers when we’re unsure.

We Never Stop Learning.

We continually strive to make our processes more efficient, protect our clients better, and make ourselves more effective. No matter how much we know, there’s always more to learn.
Tiffany Wright Img
The Team At Residential Settlements

We Communicate.

We articulate our meaning carefully both verbally and in writing. People know where we’re at because we let them know. We converse easily and smile a lot. When someone is talking, we listen.

We Are Positive.

We tell people what we can do, not what we can’t. We speak as adults. We don’t huff and puff, roll our eyes, or give others the silent treatment. We’re calm under pressure. We’re peacemakers.

We Take The Initiative.

We don’t wait to be prompted. We ask questions, we anticipate hurdles, and we contribute ideas. We understand our goals, strategies, and policies, and we fight for them.

Your Security Is Our Top Priority

In light of the recent internet fraud cases, it goes without saying that you should never share financial information over an unsecured network. If you’re unsure if the person you’re dealing with has good security protocols, best to opt out. Don’t put your investment and your future at risk. At Residential Settlements, we value the security of your investment as much as you do. Here is a complete list of our strict safety protocol to safeguard your personal information and funds.

Physical Security

Security starts in the office. Our third-floor location, out-of-hours swipe card access and monitored alarm mean physical intrusion is no easy feat! If that’s not enough, the entire building is safeguarded by an additional alarm system.

Our conveyancers work from our office, so your information never leaves our system. You won’t find your conveyancer working on your file from a coffee shop where your confidential information can be stolen by a hacker using packet sniffing software.

Strong Passwords

Our computers are protected with premium password management software. You won’t find passwords scrawled on sticky notes or tucked away, written on the inside cover of a diary, or in filing cabinets. And our passwords are ridiculously long and complex making our computers hard to compromise.

Digital File Storage

Settlement agents are required to store files for at least six years after settlement. That’s six years where your file is in their possession so it makes sense to know where and how your sensitive data is being stored. Is it safe from theft? Could it be destroyed by fire? Who can access it?

After settlement, we scan every last page of your file and store it on our server with access restricted to only those who need it. Once the file is scanned all paper is destroyed using a professional records destruction service. Your file will never be stored in a home garage, spare bedroom, or self-lock storage facility.

Virus Protection

We keep your confidential information safe and sound with effective, up-to-date virus and malware protection and multiple backups per day.

Two-Factor Authentication

We take email security seriously and that’s why we’ve implemented two-factor authentication (2FA) on our email logins. This means a password isn’t enough to gain access – a passcode, sent to a device controlled by the user, is also required.

But we go even further with our trust accounts by using an encryption device that authenticates our connection with the bank to deliver a third level of protection.

Rest easy knowing that all email correspondence is private and confidential.

PO Box and Trustworthy Team

Even if you’re using snail mail, our PO Box means scammers have less chance of intercepting sensitive information.

Of course, all this is very well, but you also need to know you can trust the people that are handling your information. That’s why we’re absolutely rigorous about who we employ, and our licensee shares our open-plan office to provide direct oversight.

All prospective employees are required to provide a WA police clearance certificate and multiple references, and we conduct monthly one-on-one meetings with every team member. We only employ the best, so you can rest easy knowing your information is completely safe within our walls.

SSL Certificate

Our website, too, has multiple layers of security. Most importantly, our website includes an SSL (Secure Sockets Layer) certificate. SSL is the industry standard technology for protecting the integrity and privacy of the connection between our web server and your browser, ensuring an extremely low risk of identity theft. Our website also has advanced intrusion detection and prevention methods operating 24/7.

State-Of-The-Art Security System

On their own, none of these layers are particularly impressive. But together, they constitute a state-of-the-art security system that actively protects your private information. We are constantly reviewing our risk and crisis management processes to be sure that even if our building burned down, we’d be back up and running within hours. But you can never be too careful, and our $5 million professional indemnity insurance policy is in place so that if the worst were to happen, we’ve got you covered.

Transparent. Stress-Free. On-Time. That’s My Promise To You.
Peter
Transparent. Stress-Free. On-Time.
That’s My Promise To You.

Thank you for stopping by Residential Settlements. I’m aware that many property conveyancing firms will be competing for your business. When you walk through our doors, you will get nothing but sound settlement advice that’ll make the entire process stress-free and simple.

Most importantly, I give you my word that you will be treated honestly and with respect throughout the settlement process. As the Managing Director, I stand by every single property settlement we complete.

When you work with my team you can take comfort knowing that our highly experienced conveyancers will take the time to understand your unique needs and will guide you through each step of the settlement process.

At Residential Settlements, we don’t just strive to win business; we forge lifelong bonds.

I look forward to helping you.
Peter Signature
Peter Fletcher
Managing Director
08 9459 0044